WE’RE HERE
A little help.
Something not quite right? We’ll help you get back to the good part.
Email Sips supportHow do I start?
Add 2–12 players, choose a deck, and read the card aloud. Tap Next card when you’re ready. Getting Started is free. Other free decks can be added to your collection; premium decks use one-time purchases.
I bought a deck. Where is it?
Use the same Apple or Google account that made the purchase. Open Sips → Settings → Restore purchases while connected to the internet. Purchases restore through the store where you bought them; an Apple purchase does not transfer to Google Play or vice versa.
A purchase didn’t unlock.
Check that the store completed the purchase, then try Restore purchases. If the deck is still locked, email us with the deck name, your device type and app version. Include an order reference if available, but never payment-card details or your store password.
Can I request a refund?
Refund requests are handled by the store that processed your purchase: Apple purchase support or Google Play refunds.
Do I need an account or a drink?
No Sips account is required. Any drink works, including water and mocktails. Drinking, answering, and sharing a story are always optional. Sips is for adults; follow your local legal drinking age.
How do I clear my game or request data deletion?
Settings → Clear players & game removes the current group and saved game. For a request concerning purchase or support records, see your privacy choices.
Found a bug or have a deck idea?
Email us what happened and how to reproduce it, or tell us the theme you’d love to play. Screenshots can help with bugs; please remove other people’s personal information first.